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Welcome to the Edison HelpLine

Report Misconduct, a Concern or Seek Advice

Report Misconduct, a Concern or Seek Advice

Report potential misconduct or a violation related to our Employee Code of Conduct, policies, regulations, or any violations of law. Ask a question or seek advice related to ethics, compliance, work environment, consumer affairs, security concerns, the Employee Code, or company policies.

Example Question:
Can I accept a gift basket from a vendor?
Promptly reporting concerns helps the company to address issues more quickly and thoroughly.

Note: This webpage is hosted on Convercent's secure server and is not part of the Edison's website or intranet.

The Edison HelpLine is NOT a 911 or Emergency Service: If you require emergency assistance, please contact your local authorities.

Click the button below to get started with your report and we'll ask you a few questions about the incident.

Check Status

Check Status

Check the status of your report or question using the access number and password you created when you submitted the report or question.

Call Us

If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.

phone icon (800) 877-7089

If you are dialing internationally choose your location from the list below for the international number assigned to your country. If your country is not listed click here for additional instructions.

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Please note this is not an emergency service. Contact your local authorities if this is a life threatening issue.

Text Us

You can also use the number below to anonymously text a concern.

Start by texting "Hello" to:

(626) 986-3514

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About the Edison HelpLine

The Edison Helpline is available 24 hours a day, 7 days a week. You may choose to identify yourself or remain anonymous. All requests for advice and concerns will be handled in a confidential manner to the extent possible. 

Employees who come forward with concerns play an important role in maintaining an ethical workplace and living up to our values of Safety, Integrity, Excellence, Respect, Continuous Improvement, and Teamwork.

After you make a report, an assigned representative will contact you regarding your report.

Remember, we can't address your concerns unless you let us know. Edison strictly prohibits retaliation against anyone who raises a concern or participates in an investigation.

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Resources

Our Employee Code of Conduct provides a high-level overview of key policies that help us uphold our commitment to conduct our business, safely, ethically, and in compliance. The Code lays the foundation for our approach to business and is one of many resources intended to help us navigate the challenges we face every day.

As a company, our integrity is rooted in compliance with applicable laws, regulations and company policies.


For questions related to benefits, HR services, or company programs please contact the Employee Information Center (EIC) at infocntr@SCE.com, 626-302-3456, or 800-500-4723.

If you need assistance dealing with work related stressors or personal matters, including family and marital tensions, emotional issues and financial strains, Optum provides support services to help you. Please contact the Employee Assistance Program (EAP) at 800-443-4474 OR liveandworkwell.com (access code: edison)
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